Barrell Consulting (ABN 36 499 659 686) is operated by Matt Barrell in Queensland, Australia.
In this Privacy Policy, “Barrell Consulting”, “we”, “us” and “our” refer to Barrell Consulting.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you:
This Privacy Policy should be read together with any service agreement, proposal, form notice or other terms that apply to the service you use.
The information we collect depends on how you interact with us.
It may include:
We do not normally need sensitive personal information and ask that you do not provide it unless it is genuinely required for a particular purpose.
We may collect personal information directly from you when you:
We may also collect information automatically through technologies such as:
We may also receive business-related information from publicly available sources such as business websites, Google Business Profiles, public directories and social media profiles.
Some Barrell Consulting services involve working with information supplied by a client about their own customers, leads or enquiries.
For example, a client may provide contact information for the purpose of:
Where a client provides this information, we use it only for the agreed service and in accordance with the client’s lawful instructions.
Clients are responsible for ensuring they have the right to provide that information to us and that any required permissions or consents have been obtained.
We may refuse to send bulk email or SMS campaigns where appropriate consent or lawful authority cannot reasonably be demonstrated.
We may use personal information to:
We do not sell personal information.
Some services may use call-tracking telephone numbers so that calls and lead sources can be measured.
A tracking number may forward calls to the business’s normal telephone number while recording information such as the time, source and duration of the call.
Calls may also be recorded where this feature has been enabled.
Where calls are recorded, we will provide any notice or obtain any consent required by applicable law.
Recordings may be used for purposes such as service delivery, quality assurance, lead tracking, customer support or resolving disputes.
We may use email or SMS to:
Where required, marketing communications will only be sent where we have appropriate consent or are otherwise permitted by law.
Commercial email and SMS communications will identify the sender and provide a functional method to unsubscribe.
If you unsubscribe from marketing communications, we will action the request within the period required by law.
Unsubscribing from marketing does not prevent us from sending communications that are reasonably necessary to provide a service you have requested or purchased.
Our website may use cookies and similar technologies to operate the website, understand website use and improve our content and enquiry process.
We use tools such as Google Analytics 4 to understand information including:
We may also use advertising and conversion-measurement tools such as Google or Meta technologies where these are enabled.
You can usually control or restrict cookies through your browser settings. Blocking some cookies may affect how certain website functions operate.
Payments may be processed through third-party payment providers such as Stripe or other payment services used by Barrell Consulting.
Payment providers may collect information required to process the transaction.
Barrell Consulting does not intentionally store complete credit or debit card numbers on its own website or systems.
We may retain transaction information such as:
We use third-party technology and service providers to operate our business and deliver services.
Depending on the service being provided, these may include providers for:
Providers we may use include:
These providers may only receive the information reasonably required for the relevant function or service.
Where you authorise Barrell Consulting to connect to a Google service, we may access data from services such as Google Ads, Google Analytics, Search Console and Google Business Profile for the purpose of providing reporting, analysis, account management and agreed marketing services.
Access is limited to the permissions you approve. Authentication credentials and refresh tokens are protected using restricted-access systems and are not sold or disclosed for unrelated purposes. Google user data is used only to provide or improve the services you have authorised.
Barrell Consulting’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.
You can revoke Barrell Consulting’s access through your Google Account or by contacting us.
Barrell Consulting may use artificial intelligence and automated systems to assist with tasks such as:
We aim to avoid providing unnecessary personal or sensitive information to AI systems.
AI-generated material may be reviewed, edited or verified before being relied upon for important client work.
We do not currently use automated systems to make decisions about individuals that would, by themselves, significantly determine an individual’s legal rights or access to essential services.
Some of the technology providers we use operate internationally.
As a result, personal information may be stored, processed or accessed outside Australia.
Overseas locations are likely to include the United States and countries within the European Economic Area, as well as other locations used by our service providers and their infrastructure partners.
The exact countries involved may change as technology providers update their systems and data-processing arrangements.
Where Australian privacy law applies to an overseas disclosure, we will take reasonable steps required by that law in relation to the disclosure.
We take reasonable administrative and technical steps to protect personal information from:
Measures may include:
No internet, email, telecommunications or storage system can be guaranteed to be completely secure.
If we become aware of a serious data incident, we will investigate it and take appropriate action, including any notification required by applicable law.
We keep personal information only for as long as reasonably necessary for purposes such as:
Information that is no longer reasonably required may be deleted, de-identified or securely disposed of where practical.
Some information may remain temporarily in backups or archived systems before being removed through normal system processes.
You may contact us if you want to:
We may need to confirm your identity before providing access to or changing personal information.
In some circumstances we may be unable or not required to provide access to certain information. Where appropriate, we will explain why.
If you believe we have mishandled your personal information, please contact us using the details below.
Please provide enough information for us to understand and investigate the issue.
We will aim to acknowledge your complaint promptly and respond within a reasonable period, generally within 30 days.
If the Privacy Act 1988 applies to Barrell Consulting and you are not satisfied with our response, you may also be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
You can browse most public areas of our website without directly identifying yourself.
However, technical information may still be collected through normal website, security or analytics systems.
We will generally need identifying information where it is necessary to:
We may update this Privacy Policy when:
The current version will be published on this page.
Last updated: 13 August 2026.
For privacy questions, access or correction requests, marketing opt-outs or privacy complaints, contact:
Privacy Contact: Matt Barrell
Business: Barrell Consulting
ABN: 36 499 659 686
Email: matt@barrellconsulting.com.au
Phone: 0435 368 640
Location: Brisbane and Moreton Bay, Queensland, Australia
